Payment & Cancellation Policy

01Payment Schedule

• Booking Confirmation: ₹1,00,000 per person (to confirm the booking), non-refundable.
• 90 days prior to departure: guests choosing to pay the full amount of the tour cost at this stage will receive a 5% cashback on the land package price.
• 45 days prior to departure: full and final payment must be received for all bookings.
• Mode of payment: payments can be made via credit/debit cards, net banking, UPI, or bank wire transfer. Any applicable bank charges or transaction fees are the responsibility of the client.
• The cashback is applicable only if all payments are received within the specified timeline, and cannot be combined with any other promotional offer unless specifically announced by Aerodome Holidays.

02Cancellation Policy

• More than 60 days before departure — loss of deposit.
• 59 to 30 days before departure — 50% of the journey price.
• Under 29 days before departure — 100% of the journey price.
• Date change request: a guest can change the date of travel 30 days prior to departure, subject to availability, without any additional charges, only once.
• Force majeure: the Company shall not be liable for non-performance, delays, or cancellations resulting from events beyond reasonable control, including but not limited to natural disasters, acts of God, pandemics, war, civil unrest, strikes, government restrictions, or extreme weather conditions.
• Aerodome Holidays Pvt Ltd reserves the right to terminate services for any client exhibiting illegal, violent, or abusive behavior toward staff, guides, or fellow travelers, without any obligation for a refund.

03Important Notes

1. Refunds will be processed within 15–21 working days from the date of cancellation.
2. Any visa fees, travel insurance premiums, airline tickets, cruise tickets, or other third-party services already purchased and marked as non-refundable will be deducted from the refund amount, where applicable.
3. Aerodome Holidays reserves the right to amend the itinerary due to operational requirements, weather conditions, government regulations, or circumstances beyond its control while ensuring the best possible travel experience.

04Important Payment Terms

4. A booking will be confirmed only upon receipt of the booking amount.

• All payments must be made on or before the due dates mentioned above.
• Failure to make payments by the due date may result in automatic cancellation of the booking, and the applicable cancellation charges will apply.
• Tour prices are calculated based on prevailing exchange rates, taxes, fuel prices, and supplier costs. Any increase before departure may be charged additionally.
• Bookings made via airlines, cruises or other third-party services may have separate payment and cancellation policies.
• Original payment receipts should be retained until the completion of the tour.
• The management reserves the right to cancel any booking for non-payment as per the payment schedule.

By confirming the booking, guests acknowledge and accept this Payment & Cancellation Policy.

05Health, Safety & Activity Disclaimer

At Aerodome Holidays, the safety and well-being of every guest is our highest priority. While we carefully curate experiences that are enjoyable and memorable, every traveller is ultimately the best judge of their own physical fitness and health.

If you have any concerns about your ability to participate in a particular sightseeing activity, excursion, adventure experience, or optional tour, we strongly recommend that you refrain from taking part. Some experiences may involve walking on uneven terrain, climbing steps, exposure to varying weather conditions, or other physical demands that may not be suitable for everyone.

Aerodome Holidays carefully selects airlines, hotels, cruise operators, transportation providers, sightseeing companies, and other travel partners based on quality and reliability. However, these services are provided by independent third-party operators who manage and control their own operations. Accordingly, Aerodome Holidays shall not be responsible or liable for any injury, illness, accident, loss, damage, delay, disability, or death arising from the acts, omissions, negligence, or default of any such independent service provider.

Many itineraries include recreational, cultural, adventure, wildlife, water-based, or other special experiences. By choosing to participate in these activities, guests acknowledge that certain activities may involve inherent risks that cannot be completely eliminated. Participation in any activity is entirely voluntary and at the guest’s own discretion and risk.

Guests with pre-existing medical conditions, heart ailments, high blood pressure, respiratory conditions, mobility limitations, recent surgeries, pregnancy, allergies, or any other health concerns are advised to consult their medical practitioner before travelling and before participating in any activity. If a medical professional has advised against any activity, guests are expected to follow such advice in the interest of their own health and safety.

If, during the tour, a guest decides to participate in any activity that is not suitable for their health or physical condition, whether included in the itinerary or arranged independently, Aerodome Holidays shall not be responsible for any resulting injury, illness, medical emergency, disability, financial loss, or any other consequence.

By confirming the booking and participating in the tour, guests acknowledge that they understand the nature of the activities offered and voluntarily accept all associated risks. Guests further agree to release and hold harmless Aerodome Holidays, its directors, employees, representatives, tour managers, and business partners from any claims, liabilities, damages, expenses, or legal proceedings arising directly or indirectly from their participation in such activities, except where liability cannot legally be excluded under applicable law.